NETWORK MONITORINGEngineer
(Jakarta Based)
Requirement for network monitoring engineer:
- Bachelor degree in Electrical/Telecomm unicationsor equivalent with at least 1year experiences in mobile/consumer/ wireless industry
- Requires proven technical network monitoringand related tools.
- Ability to work in a cross-functional environment.
- Position requires excellent written and verbal communication skills in English.
- Excellent presentation skills and ability to multi task will be a strong plus.
- NOC Surveillance Initiated Fault Reporting;
- 7x24x365 NOC Surveillance;
- Tier 1 Surveillance - Network Operation Centre;
- Escalation for Problem resolution;
- Network Event Severity Level Identification (Critical, Major, Minor and Informational) ;
- Detect the alarmsfrom the OMC 7x24 , and dispatch the alarms to the Regional Network Engineer team and FLM team technician on spot to resolve .
- Input the alarms into the Trouble ticket system under the guideance of the E-OMS Engineer.
- Monitoring the whole process of the tickets items ,and close the alarms within the SLA.
- Reminding the FLM Engineers of solving the problems according to the different level alarms ;
- Submiting the daily maintenance report to E-OMS Engineer and Network Monitoring team leader;
- Escalate the alarms to Expert in NOC in time of the problems can not be solved by Regional Network Engineer team and FLM team member on spot to resolve,
- Escalate the alarms to Expert from RCSC and GCSC of the problems which can not be solved by Regional Network Engineer team and FLM team member on spot to resolve.
(APPLICATION LETTER, CV, FOTOCOPY OF ID CARD, ACADEMIC TRANSCRIPT & CERTIFICATE) TO: hrindonesia@ zte.com.cn
Please put the position in the email subject.
OR YOU CAN SEND IT TO :
PT. ZTE Indonesia The East Building 26th Floor
Jl.. Lingkar Mega Kuningan Kav E3.2 No. 1
South Jakarta
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